How to book
General Information
Hours of opening
Monday to Friday 8.00am – 9.00pm
Saturday and Sunday 8.00am – 8.00pm
To make a spa treatment booking and for all spa related enquiries call the Aquarias reception on 01666 827 070
Should you be staying in the hotel it is advised to make a treatment booking at the same time as you make your reservation to avoid any disappointment. If you would like to know more about a particular treatment, we will be delighted to advise you on what is best suited to your needs. Day spa guests are required to pay the full amount at the time of booking.
When should I arrive?
If you have booked a treatment we suggest that you arrive at least half an hour in advance to relax and unwind. Warm your body gently in the tepidarium, thermal cabins or hydrotherapy pool as this will enhance your treatment. We suggest you do not use the salt scrub showers if you are having a body treatment that already incorporates a scrub.
What should I wear?
A complimentary luxury robe, towels and slippers are provided for your comfort.
Health concerns
Treatments are available on completion of a health questionnaire. All treatments include a full consultation with the therapist. Please inform us at the time of booking if you have a heart condition, suffer from high/low blood pressure, are pregnant or have any physical ailments or allergies. Prior to using the gym, guests should have an individual consultation with a member of the staff or sign a medical disclaimer. If you have any concerns please consult your doctor. If you ignore this advice you do so at your own risk.
Cancellation policy and late arrivals
24 hours notice is required if you need to cancel an appointment. Failure to do so will mean we will charge the full cost of your treatment. Ensure you arrive in plenty of time; a late arrival may result in your treatment time being reduced or cancelled with the full cost being charged.
Children's policy
Whatley Manor welcomes children between the ages of 12–16. Children between the ages of 12–16 must be accompanied by an adult at all times when using the spa facilities. Gym facilities are accessible from the age of 16.
Gift certificates
Gift certificates are available for spa experiences, a stay at Whatley Manor, dining in our restaurants, afternoon tea or if you prefer an event or particular amount. Gift certificates are valid for 12 months from date of purchase.