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A force for good

Our pledge: We pledge to achieve  95% reduction to net zero carbon emissions for Scope 1 & 2 for our energy use by 2028 and to achieve 90% emissions reduction for Scope 3 for our supply chain compared with 2019, by 2035.

Our vision: To be an environmentally responsible hotel, restaurant and spa. To help achieve a cleaner, safer and healthier world for ourselves, our families and for future generations.

Our strategy: Working with our team, suppliers and guests we will improve our procedures and fully integrate environmental best practices into our day to day operations.

Our commitment: To decarbonise our operation we will:

    • Conduct a full supply chain review and source responsibly
    • Help educate and build awareness amongst our team, suppliers and guests
    • Refuse, reduce, reuse, recycle and embrace the circular economy model
    • Be energy efficient
    • Measure and be transparent
    • Engage and share knowledge with our local and industry community

Our passion: In early 2019 Whatley’s owners committed to embark on a journey that would transform how the hotel operates, creating a sustainable hotel business that delivered a luxury guest experience whilst reducing its impact on the planet. Driven by General Manager Sue Williams, since beginning the journey, sustainability has become a passion for the whole team working towards an ambitious goal to reduce Scope 1 & 2 emissions by 95% by 2028.

Our success: In just over two years the Whatley team have achieved some key goals, removing single use plastics from guest rooms, educating the team to reduce, reuse and recycle, rethinking waste management, utilities and supplier relationships. These efforts have been recognised, Whatley was awarded Silver accreditation by Earthcheck in October 2022, this is an incredible testament to the commitment of the team. There have also been key  industry sustainability awards from the Cateys, Condè Nast Johansens – Most sustainable Hotel 2021, Winner of Best Eco- Conscious Spa 2021 at the Good Spa Awards and in January 2021 Whatley was amongst the first 23 UK properties to be awarded a Green Michelin Star recognising sustainable gastronomy. The most recent industry award was for Best Sustainable Achievement given by Boutique Hotelier.

Our journey: There are ambitious plans in place, commitments and pledges to drive the business forward whilst always doing more to reduce our impact on the planet now and in the future. This is and will always be a team effort and education along the way will be an essential part of what we do whilst always working towards our goal – Net Zero Emissions. 

The greatest risk to our planet is to do nothing – now is the time to take action.

Click to read our environmental and social sustainability policy

Read our Sustainable Thinking document below:

What we are doing


Best practice – working towards net zero


Working towards Net Zero 2028


Working towards being at the forefront of sustainability in the hospitality sector


Working towards Net Zero 2028


We are proud to be members of the UN Global Compact Network UK, working with other organisations that share our commitment to accelerating sustainability efforts and scaling up impact.

Sustainability news

It must be NOW – Transforming Travel.

Whatley Manor was one of the first UK luxury hotels to be accepted in the NOW Force for Good Alliance in 2019.

Members of the NOW Force for Good Alliance are part of an inspiring shift in the travel industry to raise the bar on accountability and transparency around sustainability. These inspiring properties advances the wellbeing of people and planet by taking responsibility for their impacts on communities and the environment; and they do more than just sustain, they replenish and respect limits with sustainability at its core.

NOW Sustainability Tool helps you find, track a property’s sustainability performance and progress, and book direct.

Be informed, inspired and empowered to use your spending power to help save our world when you travel

It matters. It must be NOW!

Good for business. Good for the planet.

EarthCheck is the world’s leading scientific benchmarking, certification and advisory group for travel and tourism.  Established in 1987 they have developed accreditation, certification and benchmarking for the travel and tourism industry. Using a science-based approach they help hotels increase efficiencies, maximise the guest experience and minimise their environmental footprint.

Whatley Manor underwent accreditation with EarthCheck to be accepted on the Now program in 2019 and were awarded a four globe rating. This was reviewed again in early 2021 and we are delighted to receive a bronze rating. In 2022 following our assessment we are thrilled to have been awarded Silver Accreditation.

Find out more about EarthCheck

From 24th - 26th December the Whatley Manor will be closed to non residents. If you need to contact us please send an email to and one of the team will respond. Thank you